Training (in house and virtual)
We also offer bespoke training sessions on any topic to suit the need of your organisation. Ask for more information.
Safeguarding Awareness
Session Aims:
- Identify the types of abuse and their signs.
- Respond effectively to safeguarding concerns.
- Record and report concerns appropriately.
- Understand relevant safeguarding legislation.
Bystander Training
Session Aims:
- Understand personal and organisational values.
- Learn the impact of silence and inaction.
- Recognise challenging situations in the workplace.
- Develop effective intervention strategies.
- Promote a positive and inclusive workplace culture.
Mental Health Awareness
Session Aims:
- Recognise common mental health conditions and early warning signs.
- Develop skills for empathetic communication and offering support.
- Understand resources available for mental health support.
- Explore stress management and resilience techniques.
- Contribute to creating a supportive and open workplace culture.
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What is Modern Slavery?
Session Aims:
- To raise awareness of modern slavery and human trafficking within the hospitality sector.
- To identify the signs and indicators of exploitation among staff, contractors, and guests.
- To understand the legal responsibilities and safeguarding procedures relevant to hospitality settings.
- To equip staff with practical tools for reporting concerns and taking appropriate action.
Responding to Sexual and Criminal Exploitation
Session Aims:
- To increase awareness of criminal and sexual exploitation and how it can present in hospitality settings.
- To identify vulnerable individuals and recognise common signs of exploitation.
- To understand appropriate safeguarding responses and escalation procedures.
- To empower staff to respond confidently and responsibly when they have concerns.
Equality and Diversity - Creating an Inclusive Environment
Session Aims:
- To explore what inclusion means in the context of hospitality and customer service.
- To recognise the value of diverse teams and inclusive practices for both staff and guests.
- To identify and challenge unconscious bias, discrimination, and barriers to inclusion.
- To develop strategies for fostering a welcoming and respectful environment for all
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Pricing
The cost will vary based on the duration of the training and the number of delegates. Please see the pricing process below:
Step 1 - Book your free consultation.
Step 2 - We will evaluate your needs and agree on a sensibly priced support package.
Step 3 - We establish the cost, duration, and terms upfront, ensuring everything is clear before we begin.
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